Distance Sales Contract
ARTICLE 1 – PARTIES
1.1 SELLER
Title: Bonsouri
Address:
Phone :
Email address: hello@bonsouri.com
1.2 – BUYER A customer is a person who becomes a member of the bonsouri.com shopping site or makes purchases from the site. When used, the member's address and contact information are taken as basis.
ARTICLE 2 – SUBJECT
The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts Implementation Principles and Procedures, regarding the sale and delivery of the product whose qualities and sales price are specified below, which the BUYER ordered electronically from the bonsouri.com website of the SELLER.
ARTICLE 3 – PRODUCT SUBJECT TO THE CONTRACT It consists of the type, quantity, brand/model, color, number of goods/product/service, sales price, payment method, and information at the time the order is finalized.
ARTICLE 4 – GENERAL PROVISIONS 4.1 BUYER has knowledge of the basic features of the content of the bonsouri.com internet contract, the sales price and payment method including all taxes, delivery and the fact that its expenses will be borne by the BUYER, the period in which the delivery will be carried out and the SELLER's full commercial description, full address and contact information, and the necessary confirmation statement electronically.
BUYER; By confirming this contract electronically, it confirms that it has obtained the correct and complete address, basic features of the ordered products, the price of the products including taxes, payment and delivery information that must be given to the Consumer by the Seller before the conclusion of distance contracts.
4.2 The product subject to the contract is delivered to the BUYER or the person/organization at the address indicated within the period specified in the preliminary information on the website, depending on the distance of the BUYER's residence for each product, provided that it does not exceed the legal 30-day period. Any shipping fee related to the delivery shown in Article 3 will be covered by the SELLER and will be reflected in the invoice for the order under the name "Shipping Fee".
4.3 If the product subject to the contract is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible if the person/organization to be delivered does not accept the delivery. 4.4 The SELLER cannot be held responsible for the ordered product not being delivered to the BUYER due to any problems that the cargo company may encounter during the delivery of the product to the BUYER. 4.5 The SELLER is responsible for the delivery of the product subject to the contract in a sound, complete manner, in accordance with the qualifications specified in the order and with a warranty certificate, if any.
4.6 The SELLER may supply a different product of equal quality and price to the BUYER before the contractual performance obligation expires, provided that it is based on a justified reason.
4.7 If the SELLER cannot fulfill its contractual obligations in case the product or service subject to the order becomes impossible, it will notify the consumer of this situation before the contractual performance obligation expires and may supply a different product of equal quality and price to the BUYER.
4.8 For the delivery of the product subject to the contract, the signed copy of this contract must be delivered to the SELLER and the price must be paid with the payment method preferred by the BUYER. If the price of the product is not paid for any reason or is canceled in the bank records, the SELLER is deemed to be free from the obligation to deliver the product.
4.10 If the SELLER cannot deliver the product subject to the contract within the deadline due to force majeure or extraordinary circumstances such as adverse weather conditions that prevent transportation or interruption of transportation, the SELLER is obliged to notify the BUYER of the situation. In this case, the BUYER may exercise one of the rights to cancel the order, replace the product subject to the contract with a comparable product, if any, and/or postpone the delivery period until the hindering situation disappears. If the BUYER cancels the order, the amount paid will be paid in cash and in lump sum within 14 days
4.11 The points given to the customer by the SELLER through a campaign are valid for only one purchase. These points are not refundable even if the product is returned.
For payments made by the BUYER by credit card, the product amount will be returned to the relevant bank within 14 days after the order is canceled by the BUYER. Since the reflection of this amount to the BUYER's accounts after the refund to the bank is entirely related to the bank transaction process, the BUYER already accepts that it will not be possible for the SELLER to intervene in any way for possible delays and that it may take an average of 2 to 3 weeks for the amount returned to the credit card by the SELLER to be reflected in the BUYER's account by the bank.
ARTICLE 5 – RIGHT OF WITHDRAWAL
BUYER has the right to withdraw within 14 days from the delivery of the product subject to the contract to himself or to the person/organization at the address indicated, without having to give any reason.
However, the return of the product cannot be taken for the products prepared specifically for the BUYER, offered for sale and/or imported for certain days such as New Year's Eve, holidays, Mother's Day, campaign and promotional products; BUYER completes his/her purchase by accepting these conditions.
In order to exercise the right of withdrawal, the SELLER must be notified by fax or e-mail within 14 days and the product must not have been used within the framework of the provisions of Article 6. If this right is exercised,
a) The invoice of the product delivered to the third party or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent together with the return invoice issued by the institution when returning it. Order returns whose invoice is issued on behalf of institutions cannot be completed unless the RETURN INVOICE is issued.)
b) Return form,
c) The products to be returned within 14 days must be delivered complete and undamaged, together with the box, packaging and standard accessories, if any. The product price will be refunded to the BUYER within 10 days following the receipt of these documents by the SELLER.
The shipping cost of the product returned due to the right of withdrawal will be covered by the SELLER for domestic orders and the BUYER for international orders. The SELLER does not refund the shipping fee collected from the BUYER when selling the product.
While the product is being returned to the SELLER, the original invoice submitted to the BUYER during the delivery of the product must also be returned (in order to ensure consistency in our accounting records). If the invoice is not sent together with the product or to the SELLER within 5 days from the shipment of the product at the latest, the refund will not be made and the product will be sent back to the BUYER in the same way with a counter payment. The phrase "return invoice" will be written on the invoice to be returned with the product and signed by the BUYER.
ARTICLE 6 – PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED
By its nature; Returns of disposable products, replicable software and programs, products that deteriorate quickly or are likely to expire are not accepted.
ARTICLE 7 – DEFAULT OF THE DEBTOR
In case of default by the BUYER, the BUYER agrees to pay the SELLER's losses and damages arising from the delayed performance of the debt. In cases where the BUYER's default is caused by the SELLER's fault, the BUYER will not be obliged to meet any claims for loss or damage.
ARTICLE 8 – COMPETENT COURT
In the implementation of this Preliminary Information, Consumer Arbitration Committees and Consumer Courts in the place where the BUYER purchases the goods or services and where he resides are authorized, up to the value declared by the Ministry of Industry and Trade. SELLER can submit his/her complaints and objections to T.R. Within the monetary limits determined by the Ministry of Industry and Trade in December every year, the consumer may submit his/her problems to the arbitration committee or consumer court in the place where he/she purchased the goods or services or where he/she resides. Information regarding the monetary limit is below:
Effective as of 28/05/2014;
a) In accordance with Article 68 of the Law on Consumer Protection No. 6502, it is mandatory to apply to district consumer arbitration committees for disputes with a value below two thousand Turkish Liras, to provincial consumer arbitration committees for disputes with a value below three thousand Turkish Liras, and to provincial consumer arbitration committees for disputes between two thousand Turkish Liras and three thousand Turkish Liras in provinces with metropolitan status. Application cannot be made to consumer arbitration committees for disputes over these values.
b) In disputes over the specified value, the application must be made to the Consumer Court, or to the Civil Courts of First Instance as the Consumer Court in places where there is no Consumer Court. This preliminary information is provided for commercial purposes.
Please Note: Before signing the cargo report, please check whether your cargo package is damaged due to transportation. If your cargo package is damaged for any reason, return your cargo to the cargo authority for a report to be recorded without signing any documents regarding the delivery. Your new products will be sent to you immediately. If the products are received with damaged cargo package, bonsouri.com is not responsible for the damage or missing products inside.
15.All of these terms and conditions are subject to Turkish Law.